DEALER SPOTLIGHTS

TerraTrike dealers on the whole are knowledgeable, helpful, and experts in their field. But there are dealers who go above and beyond our expectations, and truly offer an exceptional service for their customers. Check out these spotlights below to learn more about these celebrated TerraTrike dealers. We'll be adding spotlights periodically, so check back often!


Barr Bike & Fitness
1710 86th St
Des Moines, IA 50325
515-223-6111
www.barrbike.com

Barr Bike and Fitness
Owner: Dave Hoss

What are your shop's specialties?
Barr Bike has been dealing in recumbent bikes for 30 years - that makes us recumbent experts. We carry all of the most popular TerraTrike products including Rover Tandems, and are fully knowledgeable about the whole line. Our talented service techs are familiar with all TT makes. Near the shop, we have trails to test ride trikes so you can experience them before making a decision to purchase. Barr Bike is centrally located in Iowa, and right on a main road with plenty of parking. Because we're locally owned and operated, one of the owners is always in the shop.

Brief history of your shop (date founded, milestones, etc).
Barr Bike and Fitness has it's origins in 1899 when an Iowan named Byrd E. Moore was running a bike shop named after him. He sold his company in 1920 to Merton Barr. Barr operated his new business under Moore's name until 1943, when he had bought out another bicycle manufacturer in the area. The shop changed hands (through in-laws of Merton Barr) and relocated a few times before settling at their current location in the 1970s. Barr Bike and Fitness' 133 year history makes us one of the oldest bike shops in the nation.

How did you come to be a TerraTrike dealer?
We were the second TerraTrike dealer to our knowledge. At the time, we were a recumbent bike dealer, and wanted to carry trikes. After a lot of research, we found that TerraTrikes were the only ones we wanted to sell. TerraTrike was still a very small, mail-order company and was not signing dealers when we called them up with our interest. We only had to wait for 6 months before Ben gave us a call, saying we were the second shop he was calling to sign as a dealer.

Why should folks buy a TerraTrike from you?
We are not shy about trikes. We are one of the few recumbent dealers that held through the original popularity boom of the style, and jumped on selling TerraTrikes before most others had given it a thought. If you want trike, this is the place to come. We know that recumbents are the next big thing in not only biking, but in exercising in general. We've got the expertise to answer any trike-related questions, and will do our best to fit your with your dream trike.

Have you ever been a premier dealer? Top 10?
Yes. In fact, we are the reigning #1 TerraTrike Dealer and inaugural Dealer of the Year (2011).

Do you have a back-stock of TerraTrikes?
We sell a majority of the line, and have backstock of all trikes and accessories that we carry.

What are your future goals/plans for selling TerraTrikes?
We have some big plans, but don't want to spoil the surprise! We are looking into sizable growth in the 2013 trike market as fitness becomes more of a priority for our baby-boomers and bike paths and trike knowledge become increasingly popular.

What's the best TerraTrike customer story you've heard?
We get daily feedback of customers in, looking at TTs for the first time, and having a current TerraTrike owner in the shop go over and start telling these newcomers to get one. There are so many stories of retirees who've found freedom again, handicapped folks who never thought they could ride a bike, or avid bike riders who've found trikes to be far more comfortable. We have had plenty of customers buy TerraTrikes to do cross country tours. One gentleman who came in recently has 9000 miles on his TerraTrike. It's hard to pick just one, and really we constantly feel rewarded in this business because we receive so many of these uplifting stories.

Random facts - points of interest about you, the staff, experiences you've had, etc.?
Well... I'm known as the trike guru in the shop. And although I don't have any hair, the rest of us really don't look like we're 113 years old.


Suncoast Bicycles
322 N. Pine Ave.
Inverness, FL 34450
352-637-5757
www.suncoastbicycles.com

Sun Cycle Centers Inc.
Owner: Richard Swartz

What are your shop's specialties?
Sun Cycle Centers specializes in adult recumbent markets and TerraTrikes are the main tadpole-style trikes we sell. We are also stocking dealer of BionX electric motor kits - we have ability to install them on TerraTrikes, diagnose and repair them. We also offer our CustomFit Guarantee - an unconditional 30 day guarantee on all bikes/trikes that customers can return to get refitted, or trade to whatever other brand/model they want. If nothing else, we will refund the customer's money 100%. Because of this, customers can buy with confidence knowing that if they change their mind or want to upgrade, we can work with them. Sun Cycle Centers also does TerraTrike rentals. If you come back within 30 days of rental and want to buy a trike, we can apply 50% of rental cost to the purchase of the trike.

Brief history of your shop (date founded, milestones, etc)
Richard (the owner) has been in bikes for 35 years. He owned and operated Sun Cycle Center in FL for many years, and bought Suncoast Bicycles 3 years ago this October. He expanded Suncoast's rental program to include TerraTrikes, and has taken measures to have all TerraTrikes available for test rides and purchase.

How did you come to be a TerraTrike dealer?
Suncoast was already dealer, and were selling quite a lot. The decision to expand trike sales to the Sun Cycle Center location was an obvious move, and has been very successful.

Why should folks buy a TerraTrike from you?
We carry the whole TerraTrike line, and have each model assembled and ready to test ride. We also carry all of the accessories and can install them on your trike after market or when the TerraTrike is purchased. We are the largest TerraTrike dealer in Florida and one of the largest dealers in the nation. Our Suncoast location is directly on the trail head of the Withlacoochee State trail. The trail is 46 miles long, and customers can test ride our trikes down that trail or rent them for the day to explore the entire length. In addition to our retail centers, we have a fully operational website. All product inventories listed on our website are updated daily so you can be sure that the product your looking for is actually in stock.

Have you ever been a premier dealer? Top 10?
We are a Top Ten dealer, and proud of it! We've been one of the top three dealers nationally and the largest in Florida.

Do you have a back-stock of TerraTrikes?
Yes - We have all TerraTrike models in stock, as well as accessories.

What are your future goals/plans for selling TerraTrikes?
In the past, we've gone to a lot of bike festivals with our Festival Trailer featuring our merchandise. Recently, we attended a festival and had TerraTrikes available to test ride and purchase on site. We want to do a lot more of these types of events, and definitely plan to feature the trikes in this way.

What's the best TerraTrike customer story you've heard?
There are so many... but the ones that are coming to mind involve some of our most specialized customers. We've had some customers with severe physical limitations due to injury or disability, and we can get them riding. These customers can get exercise, get fit and have the joy of hopping on a trike whenever they please. It's these customer stories, where their lives are changed in a profound way, that are very rewarding to be a part of. And it's all because of their TerraTrikes.

Random facts - points of interest about you, the staff, experiences you've had, etc.?
Sun Cycle Centers and its predecessor Tavares Bike Center have been in business since 1971 and, at one time, we were the largest adult trike (the old style) dealer in the "Universe". Now we are one of the largest TerraTrike dealers in the county. Our staff take great pride in being able to find the right product for our customers and then providing service and support second to none.


Northwest Recumbent Cycles
1642 E. 16th Ave.
Post Falls, ID 83854
208-818-5491
www.nwrecumbentcycles.com

What are your shop's specialties?
Recumbent bikes, trikes, quads, velomobiles, oddball HPV stuff and special builds for special needs children.

Brief history of your shop (date founded, milestones, etc): 
Readers Digest version. Started by accident in 2000 all because of my wife Beth’s Multiple Sclerosis.  She’s a fighter and we are very active promoting MS awareness and helping others deal with the disease.  One day we were at a special needs fair of sorts and got introduced to a Tadpole recumbent.  That’s cool but what in the world is it?  After some coaxing she got into it and it took around an hour and a half to get her out.  So in the process of getting a couple I ended up with an out of the garage dealership.  It didn’t take long to get a recumbent education and start growing.  First in 440 square feet, then a year later to 880 square feet and now the 880 square feet is there but we also have a 1200 square feet showroom.

How did you come to be a TerraTrike dealer?
I don’t remember how I found out about Terra Trike but I was impressed from the very first minute I saw them.  After a few phone calls and e-mails with Jessica we were on board and moving a fair amount of them.

Why should folks buy a TerraTrike from you?
Simple answer, “Customer Service”.  We will spend all the time we need to make sure the one a customer picks is the right one for their needs.  It may take a hour, a month or longer but we don’t care as long as they get the right one.  By doing that we have knocked off 95% of our advertising because our customers do it for us.  On a daily basis we are either handing out stacks of business cards or mailing them out to the people who are out of the area who keep handing them out when they get stopped. 

I tell everyone I don’t want the trike to become an expensive ornament in their garage like other bikes.  On a regular bike you look for an excuse NOT to go ride.  On the right recumbent you will look for an excuse TO go ride.

Have you ever been a premier dealer? Top 10?
We’ve been Top 10 a number of times in the past few years, and have our fingers crossed to make the cut again for this year!

Do you have a back-stock of TerraTrikes?
We try and keep at least 4 Rovers, 2 Tour II, 2 Ramblers and a Rover Tandem on the floor as demos all the time.  If we get below 5 Rovers, 2 Tour II, and 4 Ramblers ready to deliver I start getting nervous.  People are patient but I like to deliver ASAP.

What are your future goals/plans for selling TerraTrikes?
Get further up the Top Ten list and I’m here for as long as they will have us.

What's the best TerraTrike customer story you've heard?
There are way too many to pick any single one.  We deal with a lot of special needs with both children and adults.  We also have the VA contract and deal with a lot of disabled vets.  We see a wide variety of ailments, diseases, amputees, mental disorders, birth defects, you name it.  The best story is from the person who doctors said would never ride a bike again and is able to ride one to their next doctor’s appointment.  The best story is the person who has been confined to a wheelchair that gets into a trike and rides off under their own power.  The best story is the vet who has seizure disorders and can’t drive a car but can ride for hours at a time and the time between seizures is increased.  The best story is the person who can now get out of the house and  away from the TV but is now out riding with the rest of their family.  I could go on for hours but the best customer story is the customer themselves.


Random facts - points of interest about you, the staff, experiences you've had, etc.?
Beth is a retired bookkeeper.  She retired early due to her MS but does the shops books.  I just retired in February from 35 years as a Deputy Sheriff but stayed on for the Dive and Sonar Teams.  So for the past 11 years I was working full time and running the shop full time.  Now that I’m retired I have no clue how we ran the shop. 
 
My favorite saying is; “If it’s not a recumbent it’s a pain in your butt”.  Beth's favorate saying is; "I may be disabled but I can try and do anything".


Laid Back Cycles
8137 Sunset Ave. Suite 180
Fair Oaks, CA 95628
916-304-2453
www.LaidBackCycles.com

LaidBack Cycles
Owner: Mickey O'Brien

What are your shop's specialties? 
We specialize in recumbent trikes that All Can Ride! Our trikes are great for Baby Boomers, bike enthusiasts, people with disabilities and those just wanting a comfortable, stable, safe and fun way to get out and ride.

Brief history of your shop (date founded, milestones, etc)

Mickey A.K.A. the Trike Guru, has owned several bicycle shops since the mid 90’s and started Laid back Cycles in 2011. His goal was to provide exceptional service and cycling products for the growing market of people seeking comfort adult tricycles to improve the quality of life through exercise, fun and community.

How did you come to be a TerraTrike dealer?
After researching the recumbent trike market for the best and most comfortable trikes available Mickey determined that there was no other choice but to join up with TerraTrike for high quality and affordable trikes that have proven to be the most comfortable on the planet.

Why should folks buy a TerraTrike from you? 
Laid Back Cycles is the Largest TerraTrike dealer in California and carries all models in stock on their showroom floor for customers to try out and take home a custom fitted trike the same day.

Have you ever been a premier dealer? Top 10? 
Laid Back Cycles became a premier dealer in the first few months of opening their store. They became the #1 Dealer in California in less than 6 months and are currently in the Top 10 dealers in the US.

Do you have a back-stock of TerraTrikes? 
Not only does LBC’s carry the full line of models, they also carry a huge back stock of trikes to keep up with the growing demand.

What are your future goals/plans for selling TerraTrikes?
LBC is currently in the Top 10 dealers and in 2013 plans to be in the Top 3 in the US.

What's the best TerraTrike customer story you've heard? 
Bob, Jim, Janet and June have made being healthier a family event. After only a few months of owning his TerraTrike, Bob has lost over 30 lbs. and is having a great time riding with friends. Since Bob started riding his trike, he has convinced several others in his community to purchase a trike at LBC and start their journey to a healthier fun lifestyle.

Random facts - points of interest about you, the staff, experiences you've had, etc.?
On Mondays you may find Mickey and his Wife Jenny in Napa enjoying a bottle of wine and having the most amazing French Dip sandwich at the Rutherford Grill… Yum!

Dealer Login FaceBook Pinterest Twitter Flickr YouTube RSS feed
Home | Rover | Rover Auto Nuvinci | Rambler | Tour II | Sportster | Tandem | Accessories | Compare Models | Ride For The Fun Of It | Ride For Your Health | Ride For Weight Loss
Special Needs Riding | A Gas Alternative | Get A Catalog | News | Testimonials | Reviews | Manuals | Specifications | Legacy Product Specifications | Sizing | FAQ's
How To Ride | Register Your Trike | Finding Serial Numbers | Jeremy Britt | Cal Olson | Ralston Bowles | Other Stories | Order Now | Find a Dealer | Dealer Spotlights
Financing | Warranty | Shipping/Returns | How To Choose Risk Free Road Test | Dealer Intranet | What Sets Us Apart? | About Us | Bios | Part of the Solution | History
Fun Facts | Trade with TerraTrike | Friends | Forum | FaceBook | Twitter | Videos | Pictures | Talk to Us | Showroom | Sponsorships
How Are We Doing | Dealer Application | Jobs | MyTerraTrike | Search | Privacy