JOBS

Okay, so who wouldn't want to work here? How many other jobs can you wear flip flops, be a kickball all-star and have to attend important meetings while riding a tricycle down a bike path?

We are a family. We have a lot of fun. We work hard.

If this sounds like a place that could benefit from your talents, check out the job openings below and then fill out the application and we'll go from there. If there are no job offerings but you still feel strongly that you should be working here? Go ahead and fill out the application anyway.

Oh, and one more thing! Cover letters are sooooo old-fashioned, don't you think? Show us who you are with a cover letter VIDEO! Record a short video showing us why you should work here and post it to YouTube. You can then attach the video url to your application.

Have fun with it. It's not mandatory and only we will see it, but it could move you to the front of the list!


Position: Part-Time Customer Service

Pay Range $8-$10/hr depending on skill set. Revisited at 90day review
Supervisor Customer Service Supervisor
Hours required Full Time 20+ hours/week
Dates Required TBD
Shifts Noon-5:00pm Monday - Friday, some Saturdays 10:00am-2:00pm
Job Summary:
We are looking for team members that are highly self motivated to do their best because they personally can’t settle for less. This team member will use their desire to aid the customer service team with phones, walk-in customers, online orders, but most importantly be apart of an always developing company. Attention to detail is critical as order entry is a large part of this position. With a strong team environment, everyone assists in all aspects of the business. This will not be a boring position.Normally Noon-5:00pm Monday - Friday, some Saturdays during warm months 9:00am-1:00pm
Organizational Structure:
Customer service team is lead by the Customer Service Supervisor. The team reports to the General Manager. TerraTrike is growing at a rapid rate and offers a large opportunity for growth.
Performance Objectives:
  • Must have good phone skills
  • Learn and understand the structure and procedures of the company
  • Friendly and Courteous to walk-in and phone customers
  • Knowledgeable of in-house products.
  • Understand basic mechanical principle of the product
  • Understand order entry software
  • Respond to online communications (forums, email, etc.)
  • Be respectful and considerate to fellow employees
  • Strive for a clean, organized work environment
  • Be flexible with tasks to insure all work gets done
  • Be able to hang on tight for fast paced growing company
Key Characteristics:
  • Self Motivated
  • Not willing to settle for "just okay"
  • Detail focused
  • Team Player
  • Quick Learner
  • Flexible/Adaptable
  • Mechanical Skills
  • Well-rounded phone skills
  • Follow dress code
  • Experience w/PC and MS Office helpful
Basic Qualifications:
  • Always motivated by own personal desire to do well
  • Exemplary attendance and performance record
  • General knowledge of, or willingness to learn, bicycle parts
  • Complete tasks on or before deadlines
Physical Requirements:
  • Ability to work duration of shift standing and walking in a warehouse environment
  • Ability to reach and carry various sized items
  • Ability to work in a smoke free environment
  • Openly approachable and empathetic towards customers

 

JOB APPLICATION

As an Equal Opportunity Employer, we base employment decisions on job-related information. All legal requirements pertinent to fair practices are complied with our Company.

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Full Time Part Time Edu/Co-Op
Are You 18 Years Of Age Or Older?
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No Yes
Will You Work Overtime If Required?
No Yes
Will You Travel If Required?
No Yes
Have You Been Convicted Of A Felony?
No Yes   (A Conviction will necessarily disqualify you from employment)
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Legally Eligable For Employment In U.S.?
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