Me : Hi, do you have a puller to remove a FSA Vero crank arm from a square taper ?
Bike shop : Let's see, we have this model from Park ?
Me : That's to small, I need it for a 22 m.m. thread.
Bike shop Owner steps in : You should have a puller built in.
Me : no, this model requires a puller.
Bike shop Owner : Here, look. as he take me to a bike with a totally different crank set.
Me : That's not a FSA Vero.
Bike shop owner: Silent as he stares out into space.
Me: Grrrrrrrrrrr !!!!